Independent patient advocacy

Someone in your corner when healthcare gets complicated.

Health Advocates of America pairs you with a dedicated advocate who untangles insurance denials, reviews medical bills, and helps you make sense of a diagnosis — whether you're on a commercial, employer-sponsored, or Medicaid plan.

Commercial plans Employer-sponsored plans Medicaid

Three ways we take work off your plate

Most people call us at a breaking point — a denial, a diagnosis, a bill that doesn't add up. Here's what an advocate actually does for you.

AUTHORIZATION

Prior authorization & appeals

We submit prior authorizations for services and devices, then pursue denials to resolution — the sustained follow-through that provider offices, device companies, and hospitals rarely have the capacity to continue.

INSURANCE

Claim denials & appeals

We read the denial letter, identify the actual reason behind the boilerplate, and build the appeal — including peer-to-peer review requests when needed.

BILLING

Medical bill review

We line-item your statements against your coverage and treatment records to catch billing errors, duplicate charges, and overcharges before you pay.

How a case moves

A straightforward process, start to finish — you'll always know what stage you're at.

01 / INTAKE

Free case review

Tell us what's going on. We review your situation at no cost and tell you honestly whether we can help.

02 / ASSIGN

Meet your advocate

You're matched with a dedicated advocate suited to your case — insurance, billing, or care navigation.

03 / ACT

We get to work

Calls, appeals, records requests, bill audits — your advocate handles the legwork and keeps you posted.

04 / RESOLVE

Plain-language outcome

You get a clear resolution and a written summary — and your advocate stays reachable if anything resurfaces.

Why families work with us

Independent, not insurance-employed

We work for you, not a payer or a hospital system — our only client is the patient.

Plain language, always

No jargon dumps. Every update explains what happened, what it means, and what's next.

One named advocate

You're never re-explaining your case to a new voice — one advocate owns your file start to finish.

"I called four different phone numbers before I found someone who would actually explain what the denial meant — and then just handled it."

— A caregiver, on behalf of his wife's case

Start with a free, no-obligation case review.

Tell us what's happening and an advocate will reach out — usually within one business day.

No cost. No obligation. Response within one business day.